I have been in pain,missing work due to the accident and only wanted to settle with twi bills, pain and suffering,wages, and chiroptacter visits. That is illegal to take someones sensitive information and lie about a settlment to get. I was lied to on why this adjuster name Patrica bookman needed my sensitive information. The settlement was releasing them of all responsiblity for my claim. I was informed by a adjuster that they needed my ssn to settle out my claim so i gave it to her we verbally agreed on a amount to give me and then the lady hung up with me and used my ssn to contact third parties which she had no permission to do at all. Was your experience better or worse? Let us know. The overall experience was not the best, so we want you to shout out your thoughts. The agent only discussed adjusting the due date. The agent expressed interest in helping customers, but provided little details regarding payment assistance programs. The question asked of the representative was relating to payment assistance programs. On the third attempt, we were able to connect with the customer service department. We called again and the same thing happened. We called the customer care hotline and while listening to the options, we didn’t answer fast enough and the call ended. When customers contact Safe Auto, be prepared with the information necessary to proceed with your call. Claims Department: Customer Service: Human Resources: Media: Fraud Reports: Experience.We found five contact email addresses listed on the Safe Auto customer service page. If you’d prefer to talk to Safe Auto customer service via Twitter or Facebook, the company has pages on both social sites.Ĭustomer service is a huge deal for insurance companies because customers have choices and those choices depend upon many factors, including GREAT customer service. At the top of the page you can also find state insurance qualifications for 16 states. If Safe Auto is available in your state the state will be listed in the drop down menu on the front page. Simply visit to find the official website for Safe Auto. Safe Auto Claims 4 Easton Oval Columbus, OH 43219 Official Website Safe Auto Attn: Customer Service PO Box 182109 Columbus, OH 43218 Safe Auto Corporate Office 4 Easton Oval Columbus, OH 43219 Companies that hide things like customer service addresses or email addresses must not really want the customer to be pleased. Customers want transparency, which means giving them tons of contact information. Many companies are choosing the more is better approach to customer service as the Internet and social media becomes more popular and widespread. Safe Auto lists mailing addresses for nearly every department in the company. Click here to leave a comment about your customer service experience. The list of state requirements at the top of the page is likely also the list of states where coverage is available. For instance, when we checked for a quote in North Carolina, we were told Safe Auto does not cover drivers in NC. There is a drop down menu that appears to list all 50 states, but we’re not sure the company currently insures in all 50 states. Safe Auto is an insurance company that offers only automobile insurance. Contacting Safe Auto Customer Service Center
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